Brief
- Fill the brand brief once so saved defaults and routing hints work for everyone.
- Share tone, context, and deliverables so each teammate can render without extra back-and-forth.
Onboarding checklist
- ✅ Fill the brand brief (tone, goals, deliverables).
- ✅ Add 1–3 example prompts and reference assets.
- ✅ Set default aspect ratios and audio preference.
You can edit the brief anytime; updates apply to everyone in the workspace.
See also: Workflows overview, Examples gallery
Price system
- Preview the exact price before you render. The price chip updates with duration, resolution, and automatic discounts.
- Starter Credits ($10) and rolling Member status (Member / Plus / Pro) update daily.
✅ You always see the price before you render.
See also: Pricing estimator, Example costs
Refunds
- If a render fails, your wallet is automatically refunded within minutes and the job includes a short incident note.
- Itemised receipts list engine, duration, resolution, and a job ID—easy hand-off to finance.
- For legal detail, see Terms and Privacy.
Refunds timeline
- 1) Job fails → the system flags the incident.
- 2) Auto-refund → wallet credited within minutes.
- 3) Receipt → itemised record with a short incident note.
You only pay for successful jobs. Refunds appear in the job feed and receipts.
✅ Failed jobs are auto-refunded within minutes; receipts include a short incident note.
See also: Refunds & protections, Terms
Brand-safe filters
- We block risky prompts, uploads, and outputs by default—so teams stay within policy without extra babysitting.
- Sensitive cases route to human review with an audit trail and simple escalation options when needed.
- Admins can request custom allowlists or restricted keywords per workspace.
Quick overview
- • Default blocks: illegal content, explicit sexual content, hate/harassment, doxxing.
- • Media checks: risky uploads/outputs are quarantined for review.
- • Admin controls: request allowlists or restricted keywords per workspace.
Sensitive cases route to human review with an audit trail and simple escalation options.
⚠️ Sensitive use-cases may require an admin allowlist or human review.
See also: Workflows overview, Models roster
API references
Public summary available below.
- Webhook callbacks for renders, refunds, and queue updates.
- REST and GraphQL references live inside the authenticated docs.
- SDK examples cover Node.js, Python, and direct webhook verification.
See also: Estimator inputs, Example payloads